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FAQS

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FAQS

  • No Pets
  • No smoking. Matthews maintains a 100% smoke-free fleet
  • Does Matthew offers unlimited mileage on cars rentals? We offer 3000 miles per month.
    This promotional rate includes 100 miles per day and an incremental cost of $0.20 is charged for every additional mile driven over the daily limit.
  • What do you need to rent a car?
    To be 21 years old A valid driver’s license with a photo A photo ID (For example: passport) Credit Cards: VISA, MasterCard, American Express and Discover Network. Does Matthews Offer Unlimited Mileage on Car Rental? We offer 3000 miles a month. Driving a Matthews Rental Car Out of State? Rental cars must stay in Florida. Is a car rental deposit required? NO Can I Add an Additional Driver to My Rental Car? Yes, No Fee, they must submit proof of insurance.
  • Taxes & Fees
    The Florida Rental Car Surcharge is imposed by the State at a rate of $2 per day (or any part of a day) on the lease or rental of motor vehicles designed to carry nine passengers or less. VEHICLE LIC FEE REC, SALES TAX (6.0%) and TIRE FEE Tax / Fees included in price
  • Matthews Cancellation and Change Policy
    If you cancel your booking more than 24 Hours before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $75. If you cancel your booking less than 24 Hours before your specified pick-up time, you will receive a full refund minus a cancellation fee of USD $150. Will There Be an extra Charge If I am Late Returning the Rental Car? $100 a day (One Hour Grace period).
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